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How to merge OP accounts

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In this video, I will show you how to merge accounts. First you go to contacts, and then from contacts, go to settings.

From settings, click on find and merge. And here, click on. You can choose either, um, first and last name or email.

And normally I do email. Um, but for this one we'll do first and last name. This is the name of the student that we'll go ahead and use a sample for today, Ruth Rivera.

So we'll go ahead and search for her account and then notice that there are two accounts. So this is what we will merge.

Go ahead and click on next. And then from next, just wait for this page to load all of the information.

And then once the information has been loaded, go ahead and look for the original account. The one with, um, the enrolled program here.

One way to check is the accountability. It's here Done. So what you'll have to do is you'll go ahead and click on Replace all that way it'll transfer all of the information from this side to this one permanently.

And for the extra, um, account, click on combine, all by clicking combine all. It will transfer, um, the information from this side to this side by merging it instead of having it completely replaced.

So to scroll down, double check if there's any missing blanks. Then if you do see a blank, I'll show you how.

So this one's been added here together with these information here, it'll scroll down here. We're not missing anything. All necessary blanks have been filled out.

So the next thing we'll have to do is click on finish. There you go. So now the contacts have been merged.

You can see that here. And then just to double check, if there are no other profiles, just go ahead and insert with Rivera.

There you go. There's only one. So there, that's how you merge. Um, accounts.

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