{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/00495ae72c2041cdb8fbef915d2ddab6\" frameborder=\"0\" width=\"1872\" height=\"1404\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1404,"width":1872,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1404,"thumbnail_width":1872,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/00495ae72c2041cdb8fbef915d2ddab6-9d866a9a035cf1b2.gif","duration":285.392,"title":"Exploring the Civic Review Portal for Staff Users 👩‍💻","description":"In this video, I walk you through the civic review portal from the perspective of a staff user assigned as a viewer. You'll see how to navigate the dashboard, access permits, and utilize features like the search bar and help articles. I highlight that while reviewers can view applications assigned to them, they won't have access to certain permit types or settings. Additionally, I demonstrate how to view permit details and inspections, which is particularly useful for front office staff and finance departments. If you have any questions about the different user types or need further clarification, please reach out!"}