{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/0068a83a76154cec8fc1223593d45f6f\" frameborder=\"0\" width=\"1670\" height=\"1252\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1252,"width":1670,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1252,"thumbnail_width":1670,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/0068a83a76154cec8fc1223593d45f6f-5a544a0c42b5147a.gif","duration":163.952,"title":"Managing Orders Past Their Delivery Dates","description":"In this video, I walk you through the process of identifying orders that are past their delivery date using our point of sale system. To do this, we navigate to the menu, select 'orders,' and then click on the 'open orders' tab before filtering for past delivery dates. This allows us to quickly see which orders are overdue, ensuring we can address any potential customer dissatisfaction. I emphasize the importance of staying on top of these orders, especially since only one of the overdue orders is ready to ship. Please make sure to check your orders regularly to maintain customer satisfaction."}