{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/030163130e2d4e9781bdce2824ba3b02\" frameborder=\"0\" width=\"3840\" height=\"2880\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2880,"width":3840,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2880,"thumbnail_width":3840,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/030163130e2d4e9781bdce2824ba3b02-1579fa706d2723e2.gif","duration":152.4,"title":"How to Approve/Reject Proof Documentation","description":"In this video, I walk you through the process of approving or rejecting proof documentation within our manual approval system. I explain how to navigate to the proof document verification section from the main dashboard and review pending documents in the waiting proofs category. It's crucial to check this queue daily to ensure licenses become active as soon as possible. I also highlight the importance of selecting appropriate rejection reasons and providing feedback to pet owners when documents are declined. If you have any questions or need assistance, please reach out to the DocuPets Administrator Support Team."}