{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/03d6125964134e84b5e0b9074dd89c90\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/03d6125964134e84b5e0b9074dd89c90-d28efb08538e22ef.gif","duration":147.024,"title":"Ownwell Help Center | How to Export a Client List and Review Client Engagement","description":"In this video, I walk you through how to view client engagement with the OwnWell Homeownership Reports. I demonstrate how to access and analyze open rates and click rates, sharing that for June, we had a 100% open rate and a 33% click rate, while May showed a 100% open rate with a 14% click rate. I emphasize the importance of exporting client lists to target follow-ups based on their engagement behavior, whether they opened the report, clicked on it, or did neither. I encourage you to utilize this export feature to enhance your client interactions and boost engagement. Thank you for watching!"}