{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/045d8dab158d4a308460be3b0135da93\" frameborder=\"0\" width=\"1542\" height=\"1156\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1156,"width":1542,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1156,"thumbnail_width":1542,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/045d8dab158d4a308460be3b0135da93-f1c2266113df9ef4.gif","duration":90.752,"title":"Improving Checkout Experience by Streamlining Payment Process","description":"Hi Jessica, in this video, I wanted to highlight an opportunity for improvement in our checkout process. Currently, when users click the checkout button, they have to manually open the 'pay with card' section to enter their details, which can create friction. I propose that we automatically expand this section to show the fields for first name, last name, and email address right away. This change could help streamline the process since we've hidden the card number field to ensure users enter their email first. I'm going to ask the developers to implement this adjustment."}