{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/0510fa55d1c44246a1ce76d5763cb6a9\" frameborder=\"0\" width=\"1293\" height=\"970\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":970,"width":1293,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":970,"thumbnail_width":1293,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/0510fa55d1c44246a1ce76d5763cb6a9-139fd5592627b8cb.gif","duration":270.426,"title":"Access Care Planning: Next of kin log in","description":"In this video, I walk you through how to log in and navigate the Access Care Planning System as a next of kin. First, you'll need your device ID number to register your device, which can be emailed directly from the app. Once set up, enter your server username and pin, making sure to pay attention to case and spaces. After logging in, sync the app and follow your loved one's case by entering the first three letters of their name. Remember to sync every time you log in, and if you need to follow the case again, just tap the three dots and select \"follow cases.\""}