{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/051c4bcbf9684d5c8e3131a5b09c5f80\" frameborder=\"0\" width=\"1728\" height=\"1296\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1296,"width":1728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1296,"thumbnail_width":1728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/051c4bcbf9684d5c8e3131a5b09c5f80-d27c4274fbbcd4a7.gif","duration":148.44,"title":"Investigating Failed Payments","description":"In this video, I discuss how to effectively investigate failed payments using our Retail Dashboard. I emphasize the importance of checking failed payments daily, which includes details like client email, amount, and reasons for failure. I also outline actions you can take, such as canceling invoices or sending reminder emails. Please make sure to familiarize yourself with these steps to streamline our payment processes."}