{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/05601a7c9adf471aa642a8b4aff955f9\" frameborder=\"0\" width=\"3840\" height=\"2880\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2880,"width":3840,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2880,"thumbnail_width":3840,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/05601a7c9adf471aa642a8b4aff955f9-721c480389a9fd84.gif","duration":66.583333,"title":"Alex Sanchez","description":"This Loom explains why the team chose Glade to fix long-standing problems with revenue and document collection. The speaker says there was no competitor that matched Glade, noting that waiting six months for documents and nine months for payments was not workable and invoicing was “terrible.” They describe how attorney and paralegal outreach became a full-time effort because clients often did not provide needed documents. Glade improved matters by continuously communicating with clients to clarify what documents and payments were needed, when they were needed, and how to make the payments."}