{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/05894c828f1f4b8ab18b88d92a506b28\" frameborder=\"0\" width=\"1372\" height=\"1029\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1029,"width":1372,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1029,"thumbnail_width":1372,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/05894c828f1f4b8ab18b88d92a506b28-80055f9bf9916a33.gif","duration":82.271,"title":"Introducing Iris for Guest Staff Connections","description":"This Loom introduces Iris, a connector between guests and staff that supports relationships before, during, and after a visit. It explains how guests can see people they interacted with in past stays, and how employees like Maria can view everyone they are currently serving. Maria can capture observations by typing notes such as liking Greek hard cheeses, which are fed into an LLM agent to update everyone. The key differentiator is that different information leads to different effects."}