{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/05e00c38d1de4a6e91856ae03f01050d\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/05e00c38d1de4a6e91856ae03f01050d-a95b6e53668ed4e2.gif","duration":322.03,"title":"Creating Alerts in Service Tracker: A Step-by-Step Guide 🔔","description":"In this video, I walk you through the process of creating alerts within our Service Tracker system. I demonstrate how to enable alerts for contacts, including options for sending service reports upon visit completion, and how to tailor alerts based on specific conditions like risks or recommendations. I also explain different methods for setting up alerts, whether from the client record, contract, or directly from the alert tab. If you need to stop alerts for a contact, simply change their status to inactive or delete the alert. Please review the steps and implement alerts as necessary to enhance our communication with customers."}