{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/0643e248161a4ee9806991969fe86710\" frameborder=\"0\" width=\"1720\" height=\"1290\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1290,"width":1720,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1290,"thumbnail_width":1720,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/0643e248161a4ee9806991969fe86710-935ed8c1119496f0.gif","duration":407.737,"title":"Setting Up Live Call Routing in Rootly","description":"In this video, I guide you through setting up Live Call Routing in Rootly, covering routing to voicemail and connecting live. I demonstrate how to create a general support line and a live support agent, explaining their use cases and customization options. No action requested from viewers."}