{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/0672e537cc8f4d3ab5fe190d268e7ec9\" frameborder=\"0\" width=\"3342\" height=\"2506\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2506,"width":3342,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2506,"thumbnail_width":3342,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/0672e537cc8f4d3ab5fe190d268e7ec9-8ddf29e67b2741cf.gif","duration":121.557,"title":"Tuning FAQs","description":"Hey Nestor! In this video, I demonstrate how our tuning system functions as an FAQ system for private queries and refining answers. Users can input questions and alternative phrasings, allowing the bot to prioritize information. Additionally, I showcase how support agents can easily convert resolved tickets into FAQs using our co-pilot tool, ensuring consistent and efficient customer support. Feel free to explore and let me know if you have any questions."}