{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/073b213662e6431195712e9bc299d5ab\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/073b213662e6431195712e9bc299d5ab-eb2bf874193570dd.gif","duration":286.943,"title":"2. How do customers create a return"}