{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/079c00fb524e42eea969c13bbed44e06\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/079c00fb524e42eea969c13bbed44e06-a8307b9c8fd935fc.gif","duration":1007.745,"title":"Conpago ↔ Urbanise Integration","description":"In this video, I walk you through the new Conpago revamp dashboard and its integration with Urbanise, specifically for the Village Retirement Group. I demonstrate how to create requests in Conpago that seamlessly flow into Urbanise, emphasising that while requests can be initiated in Conpago, all subsequent management occurs in Urbanise. I highlight the importance of understanding the workflow, especially regarding notifications sent to residents when jobs are assigned or marked as in progress. Please ensure that your internal users are set up correctly to handle non-resident-facing tasks. I encourage everyone to familiarise themselves with these processes to enhance our operational efficiency."}