{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/07a683c264bc4dcb94a61239b8059891\" frameborder=\"0\" width=\"1730\" height=\"1297\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1297,"width":1730,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1297,"thumbnail_width":1730,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/private/07a683c264bc4dcb94a61239b8059891-1715777018386.gif","duration":283.5,"title":"FAQ: Creating a Credit Note in RecMan","description":"In this video, I will explain how to create a credit note in Recman. To create a credit note, you must have an existing invoice. You cannot create a credit note from the order module. I will show you how to create a credit note by going to the invoice overview and selecting the invoice you want to credit. You can choose to create a full credit note, where you credit all lines on the invoice, or a partial credit note, where you remove certain lines. I will also demonstrate how to add additional information and change the credit note date. Finally, I will explain how to view and send the credit note to your customer."}