{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/07f0818faeb1463c930cb684ddc28f5a\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/07f0818faeb1463c930cb684ddc28f5a-8b6fd7de3fc0cdc2.gif","duration":89.108,"title":"Cancel Paid Event Registration and Refund","description":"This Loom explains how to cancel a registration for a paid-to-attend event, including the option to issue a refund. The presenter notes that you can find the registrant on the guest list, use their actions menu, and select cancel registration. For paid events, there is an additional refund option depending on organizational policy, which can be toggled on. By default, the refund amount shows the total value of the registrant’s entire order including any additional attendees registered with them, though you can choose to refund only part of the order."}