{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/08712dcac9d84520a0dcc948adc29203\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/08712dcac9d84520a0dcc948adc29203-b9ca641ae87b9fe8.gif","duration":370.909,"title":"Troubleshooting Job Assignment Errors Overview","description":"In this video, I walk you through troubleshooting a 'job assignment not valid' error that can occur when assigning jobs to our cleaning teams. I highlight the importance of ensuring that the job has a scheduled time, that the users' pay rates are correctly set, and that the service type multipliers are configured properly. Specifically, I found that both Gloria and Roxy had missing pay rates, and I also needed to set the member time and payroll multipliers for our bi-weekly service type. After making these adjustments, I was able to successfully assign the job without any errors. Please make sure to check these areas in your own assignments to avoid similar issues."}