{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/0906605bc0934eeb8c6ff4bb08c6c29d\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/0906605bc0934eeb8c6ff4bb08c6c29d-24226ee21acdfecc.gif","duration":175,"title":"3. Problem Management - Post-Deployment - Environment Variables","description":"In this video, I walk through the environment variables needed for our solution setup. I demonstrate how to grab the necessary IDs from our instance URL and explain the process for configuring the Teams Channel ID and Team ID for our problem management team. I also highlight the importance of correctly formatting these IDs by replacing specific characters. Additionally, I remind everyone not to alter the queues and statuses during this process. Please ensure you follow these steps to complete the environment variable updates."}