{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/09667e74cf124597867130f307ea1295\" frameborder=\"0\" width=\"1324\" height=\"993\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":993,"width":1324,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":993,"thumbnail_width":1324,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/09667e74cf124597867130f307ea1295-92458dd62d3efd69.gif","duration":167.3709,"title":"Understanding the Interaction Log 📊","description":"In this video, I walk you through how to use the interaction log to get a clear overview of various situations in our business, including complaints, compliments, and schedule changes. I demonstrate how to navigate to the interaction logs and perform searches, such as looking up specific clients like Carrie. It's essential to familiarize yourself with this tool for better day-to-day operations. Please make sure to explore the interaction log after watching this video."}