{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/09dcc55d4f584987a06ecd24be7f90f7\" frameborder=\"0\" width=\"1884\" height=\"1413\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1413,"width":1884,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1413,"thumbnail_width":1884,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/09dcc55d4f584987a06ecd24be7f90f7-3dc226cb12f9a312.gif","duration":546.5651,"title":"Creating a Call Flow with Sub Menus for Different Languages","description":"Today, I demonstrated how to set up a language tree for call flows, catering to multilingual callers. We created separate menus for English and Spanish, directing callers to relevant staff members. No post-call actions were added, but I highlighted the importance of setting up voicemails for different options. Viewers are encouraged to watch a video on post-call actions for further insights."}