{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/0a4e3a6d2a394416b6331fee20a45c37\" frameborder=\"0\" width=\"1906\" height=\"1429\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1429,"width":1906,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1429,"thumbnail_width":1906,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/0a4e3a6d2a394416b6331fee20a45c37-520dcb29fbfebe05.gif","duration":655.89,"title":"How to Use the Description Field","description":"This Loom explains the new description field in Sage, available for clients, contacts, and referrers. The field is a free text notes box on each profile that helps teams keep useful context like reminders, conversation notes, and prospect details in one place. It can be accessed from the Inbox by opening a call activity and viewing recording details, then selecting the attached profile, or from the Clients, Contacts, or Referrers directories where there is also a description column and optional sorting by description. To add content, click the pencil on the About card, scroll to the large description text box, enter notes starting with the date, your name, a hyphen, and the message, then click Save."}