{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/0b3889f1314e4da5802d7e972ccc8369\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/0b3889f1314e4da5802d7e972ccc8369-7a1d05f10b4ba0da.gif","duration":275.324,"title":"Gotham City Public Portal | GovWell - 11 March 2025","description":"In this video, I walk you through how to effectively reach out to our customer support team whenever you have questions or need assistance. I demonstrate the process using the Gotham City public portal, highlighting the importance of providing context for quicker resolutions. Remember, our support team is available weekdays from 9 to 5, and we aim to respond within minutes. Please don't hesitate to reach out if you need help!"}