{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/0c12c7e3cdb84bdd8ded22f494582c0c\" frameborder=\"0\" width=\"1662\" height=\"1246\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1246,"width":1662,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1246,"thumbnail_width":1662,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/0c12c7e3cdb84bdd8ded22f494582c0c-f482c561b0dbb2e4.gif","duration":102.058667,"title":"How to Create and Use CRM Forms","description":"This Loom explains how to create and use CRM forms to capture and track customer information. It shows navigating to Forms, creating a new CRM form, and adding or removing questions, with custom fields set up under Settings and CRM Customization. The video also covers sharing the forms via email or text message, or embedding them in storage products like an example BukaTour website product. Finally, it demonstrates adding a book tour CRM application and viewing it in the CRM."}