{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/0c8f7ab9c81341b784198d0ae85815ac\" frameborder=\"0\" width=\"1238\" height=\"928\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":928,"width":1238,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":928,"thumbnail_width":1238,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/0c8f7ab9c81341b784198d0ae85815ac-4ec901a612d46f40.gif","duration":101.8223,"title":"Email Templates","description":"In this video, I walk you through how to access and manage email templates in the control center. You'll find the email template tab under the collection tab, where you can edit, delete, or create new templates. I demonstrate creating a new template titled \"7 days past due\" and show you how to incorporate variables like the company name and overdue invoice summary into your messages. Remember, all changes are automatically saved, so you don't have to worry about losing your work. Please take a moment to review your existing templates and consider setting up new ones to streamline your communication with customers."}