{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/0cd1bdd19e4b40848a734f4c88c2f9d4\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/0cd1bdd19e4b40848a734f4c88c2f9d4-9f7595a8703b99d8.gif","duration":917.526,"title":"Configuring Your AI Chat Receptionist","description":"This Loom explains how to configure an AI chat receptionist by covering profile, system behavior, capabilities, knowledge sources, and how to test it. It starts with rating the jobs the AI is handling, then moves to setting the role prompt to define tone, greetings, and business policies, recommending using the default at first. The system will automatically choose the most up-to-date recommended generative AI, and guardrails can be used to block certain words. The main focus is the knowledge source section, which tells the AI where to pull information, with options including the business profile by default and adding a website, PDF, or TeamUp customer site, followed by clicking try it to review responses."}