{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/0e2287ba41cf460c94dbe4384d6fd9c1\" frameborder=\"0\" width=\"2212\" height=\"1659\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1659,"width":2212,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1659,"thumbnail_width":2212,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/0e2287ba41cf460c94dbe4384d6fd9c1-d535f5ad5c9cf313.gif","duration":532.032,"title":"Setting Up Free Trial and Paid Packages With New Customer Segmentation Rules","description":"This Loom explains how to set up an updated free trial package for clients. In packages under pricing, you can enable the free trial option, either allowing clients to claim it themselves once or automatically adding it upon sign-up. The automatic option is risky because it gives the free trial to all members, including existing ones and anyone who joined earlier, so it should only be used if you want everyone included. Alternatively, you can target specific customer segments such as non-members who have no active package, optionally limiting eligibility from a date like August 1, or only users who have never had a plan before, including those created from an older system."}