{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/0e7438807d7c42b895ada2d199997ef5\" frameborder=\"0\" width=\"3362\" height=\"2521\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2521,"width":3362,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2521,"thumbnail_width":3362,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/0e7438807d7c42b895ada2d199997ef5-13608e99a94870a4.gif","duration":135.637,"title":"KPI's - Adding, editing and downloading","description":"In this video, I walk you through how to check and customize your KPIs for both individual staff members and the total business. You can easily select specific team members, apply custom date ranges, and download reports in CSV format for your records. I also highlight the importance of understanding how each KPI is calculated and the different timeframes available, including forecasts. If you have any questions, feel free to reach out via live chat. I encourage you to explore the customization options in the HR and team management section to tailor your KPIs to your needs."}