{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/0ead2b8ba61a4c389d6382896aeba460\" frameborder=\"0\" width=\"1820\" height=\"1365\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1365,"width":1820,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1365,"thumbnail_width":1820,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/0ead2b8ba61a4c389d6382896aeba460-df87a082ac8f3436.gif","duration":99.9662,"title":"Admin - IVR configuration.","description":"In this video, I walk you through the process of configuring IVR APIs for your account, whether you're an admin, reseller, or company. I explain how to access the IVR configuration screen and choose between our integrated providers, Twilio and OBD service. You'll need to input specific details like account SID, token, and phone number from Twilio or username and token from OBD services. Once configured, your IVR will be operational, and I encourage you to check the alerts section to further customize your IVR settings. Please make sure to gather all necessary information from your service provider to ensure a smooth setup."}