{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/0f6030fd5dff405f8eaa37ab48eaff8b\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/0f6030fd5dff405f8eaa37ab48eaff8b-9f6b618ae7cc16fc.gif","duration":50.916,"title":"What is a Mandatory Topic for?","description":"In this video, I explain the importance of mandatory topics under Manage, Topics, and how they relate to our contacts' preferences. It's crucial for ensuring that we can always reach our contacts for business-critical communications, especially regarding fines and violations. I also highlight that while contacts can opt out of non-mandatory topics, they cannot opt out of mandatory ones. If you need assistance with setting up these topics, please reach out to support at notewriter.com. I would appreciate your feedback on this process."}