{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/0feb329f7f55453282ff4f2007c1a4fb\" frameborder=\"0\" width=\"1728\" height=\"1296\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1296,"width":1728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1296,"thumbnail_width":1728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/0feb329f7f55453282ff4f2007c1a4fb-d07564c16e49253a.gif","duration":242.3384,"title":"Account Discrepancy and Pro Subscription Issues 🤔","description":"In this video, I'm addressing a discrepancy with my pro account associated with the email info@unlimitedbackyardbuilder.com. I've shown my account details, including an invoice dated July 17th, confirming my pro purchase. However, I'm unable to access the pro features on my website, Custom Glass Shower Door, as it still prompts me to buy the pro plan. I'm requesting assistance to resolve this issue so I can utilize the pro features I paid for. Please help me fix this as soon as possible."}