{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1109a337acb544f4b716cae302d72e2c\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1109a337acb544f4b716cae302d72e2c-4ff6686c0ae3cb91.jpg","duration":78.401,"title":"Helio Feedback Center Overview","description":"In this video, I introduce the Helio Feedback Centre, where you can report bugs, request feature improvements, and provide general feedback about our platform. We have three types of forms available: one for bugs, one for feature suggestions, and another for general feedback. I encourage you to provide as much detail as possible when reporting issues or suggesting improvements, as this information will be logged and reviewed by our product and IT teams. Your input is invaluable in helping us enhance your experience. Please take a moment to share your thoughts with us!"}