{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/11396551de1045af8188fcdf3be0d795\" frameborder=\"0\" width=\"1440\" height=\"1080\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1080,"width":1440,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1080,"thumbnail_width":1440,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/11396551de1045af8188fcdf3be0d795-1691447965977.gif","duration":174.071,"title":"Understanding Booking and Confirmation Process","description":"In this video, I will explain how to set up a cancellation policy or collective deposit for booking a move. I will also discuss how to send confirmations and add deposits or cancellations. The default numbers and days for these policies can be adjusted based on your preference. Additionally, I will explain how to modify the deposit or cancellation policy based on the size of your client's proposed move. Once the confirmation is sent, the customer will receive it and can proceed with the confirmation steps, including reviewing the confirmation letter, signing the proposal, and filling out any additional forms. This video will provide all the information you need to streamline your booking and confirmation process."}