{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/11ac0868fd5a4515bb02d3d61a0289f5\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/11ac0868fd5a4515bb02d3d61a0289f5-00001.gif","duration":485.768,"title":"How to send customer events to Churnkey","description":"Docs: https://docs.churnkey.co/events\nCode Sample: https://gist.github.com/robert-moore/4dc2f989b28a47b0c9b66f9ac1f9e88a\n\nIn this video, I will explain how our event tracking software can help you engage and increase customer retention. By sending us events and customer data, we can create a custom machine learning model that categorizes your customers into low, medium, and high-risk categories. This model will also provide insights into customer behavior, such as which features drive retention. I will walk you through the process of sending events and show you our events dashboard. Additionally, I will discuss the importance of backfilling data and sending customer information. Watch this video to learn how our software can help you improve customer health and drive growth."}