{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/11e3eaf9af804dffbfed294b0ae6f32d\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/11e3eaf9af804dffbfed294b0ae6f32d-d778681cd0911d3f.gif","duration":652.534,"title":"Real Roboshadow reviews : r/msp - Google Chrome - 29 May 2026","description":"This Loom explains RoboShadow’s competitive positioning versus Action1 and ConnectSecure in vulnerability management for MSPs. The speaker says both Action1 and ConnectSecure are excellent and that differences come down to use case and functionality, with RoboShadow positioning itself as faster with less work due to less “kitchen sink” functionality, while ConnectSecure offers more options like PII. They emphasize RoboShadow’s community-led development, with product feedback handled via a service desk that includes leadership and is used for ongoing improvements and “de-shitification.” They also stress security and low attack surface, attributing this to being tied to an Amazon API gateway, and mention no security incidents to date."}