{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/12b6f222d593408bba14d3714b6f9df9\" frameborder=\"0\" width=\"1904\" height=\"1428\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1428,"width":1904,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1428,"thumbnail_width":1904,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/12b6f222d593408bba14d3714b6f9df9-f5490d79371f50ce.gif","duration":358.763,"title":"Maximizing CRM Interaction: Text and Email Notifications for Lead Management","description":"In this final installment of our CRM training, I discussed how to interact with the system beyond just logging in on your computer. You'll receive text messages when a lead is assigned to you, and you can respond directly to update the lead's status by texting the customer's name and the corresponding number for the stage. Additionally, you'll get notifications via text and email for leads that have been in certain stages for too long, with the exception of the quote-presented stage. I encourage you to log in and enter lead values when prompted, and to provide reasons for any declined leads. If you have any questions after watching, please reach out."}