{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/134b6c25a15d41adaa6226d8bdc36d02\" frameborder=\"0\" width=\"1108\" height=\"831\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":831,"width":1108,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":831,"thumbnail_width":1108,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/134b6c25a15d41adaa6226d8bdc36d02-c8def414876eabb1.gif","duration":112.8288,"title":"Why would I close an opening?","description":"In this video, I explain the process of closing an appointment in our scheduling system. I walk you through the steps, including how to close an opening when a hygienist requests it or when a patient calls for that slot. I also clarify the difference between closing an opening and deleting it, noting that closing simply archives it while deleting removes it entirely. Please make sure to follow these steps carefully when managing our appointments. If you have any questions, feel free to reach out!"}