{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/13c7137dfb6f4e179dfc1aacef2b92ad\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/13c7137dfb6f4e179dfc1aacef2b92ad-c32c75379cd874e3.gif","duration":96.283,"title":"Activating and Deactivating Officials in SurePass","description":"In this video, I walk you through the process of activating or deactivating officials within SurePass. First, you'll need to navigate to Manage Officials and ensure that the job status column is visible. I demonstrate how to change an official's status to either active or suspended, depending on their access needs. If an official is suspended, they will not be able to access SurePass until their status is reverted back to active. Please make sure to follow these steps carefully when managing official statuses."}