{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/13e41f24b5054b81adaf908daad58387\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/13e41f24b5054b81adaf908daad58387-4994d040b1680990.gif","duration":239.086,"title":"Assign Primary Technician Permission Setup","description":"This Loom explains how to assign the permission to schedule a primary technician for a service request. The speaker directs viewers to go to the menu, then Users, 3, 2, 1. Permissions can be added to individual users by searching for the user and selecting the Schedule Tech permission under Service Requests, or to multiple users using Permission Profiles and the same Schedule Tech permissions under Service Requests."}