{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/14e3e098ea0c45fcbe206d9771199273\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/14e3e098ea0c45fcbe206d9771199273-8bbef51c6f6c0d49.gif","duration":157.916333,"title":"How to Merge Duplicate Submissions","description":"Hi everybody, I am Daryne, and in this Loom I show you how to merge duplicate or multiple submissions. First, go to System Settings, then scroll to Merge Submissions, and search by first name, last name, email, or phone number. I demonstrate using a phone number, selecting the matching submissions, and choosing which fields to keep, like name, email body, and lead source. I also emphasize keeping lead source accurate by choosing the original submission when possible. Then click Merge, and you will see all merged notes in one place."}