{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/152ee15cc393403f98d4d19554c1d3db\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/152ee15cc393403f98d4d19554c1d3db-00001.gif","duration":266.82,"title":"Concern with Contact Name and Info merge in the HL CRM","description":"In this video, I address a concern regarding the insertion of the contact name in our CRM system. I explain how, despite providing my name, email, and phone number, the contact is still labeled as \"guest visitor\" in the CRM. I highlight the issue of the contact not being merged correctly and discuss the implications of this problem. Action is requested from viewers to help investigate and resolve this issue."}