{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/158fec40463a4246859303ed7fa2ac77\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/158fec40463a4246859303ed7fa2ac77-1702047345446.gif","duration":309.33333333333354,"title":"Sending Emails and SMS Communication in CaseLoad","description":"In this video, I will demonstrate how to effectively use email and SMS communication within CaseLoad. I will show you how to compose and send emails to contacts associated with clients or matters, as well as how to attach multiple documents to an email. Additionally, I will explain how to reply to emails and forward them within Case Load. Lastly, I will cover how to send text messages to clients and receive their replies. By the end of this video, you will have a clear understanding of how to utilise email and SMS communication features in Case Load."}