{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/15b458d26c2e46809fe07854b0ab5fd2\" frameborder=\"0\" width=\"1672\" height=\"1254\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1254,"width":1672,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1254,"thumbnail_width":1672,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/15b458d26c2e46809fe07854b0ab5fd2-7d612c5cc3fe6eaf.gif","duration":76.8649,"title":"Merge Duplicate Orders in ShipHero","description":"This SOP explains how to merge multiple orders for the same customer in ShipHero. Merging helps reduce shipping costs and simplifies fulfillment, but should only be done when all items are ready or will arrive soon. Use discretion when orders contain backordered or Printful items."}