{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/15cd30cfc6eb49e2a7e1be1e62f8cddc\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/15cd30cfc6eb49e2a7e1be1e62f8cddc-46759d5ab4253a88.gif","duration":130.066,"title":"06) Transferring a Call - BLIND TRANSFER","description":"This Loom explains how to transfer an incoming call in Connect UC Softphone. After answering a call, you can select Transfer, which provides three options: blind transfer, attended transfer, or send a voicemail. The video demonstrates blind transfer by dialing extension 103; when the other extension answers, both participants are connected on the same call together."}