{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/15f06b33e21a43d8a45659590b8c38af\" frameborder=\"0\" width=\"1728\" height=\"1296\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1296,"width":1728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1296,"thumbnail_width":1728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/15f06b33e21a43d8a45659590b8c38af-9390ac46790d638f.gif","duration":185.011,"title":"Signing a Service Plan via Email","description":"This Loom explains how to sign a service plan on behalf of a loved one through email. Once the community deems it your turn, you receive an email from notifications@mail.augusthealth.com and should check spam if it does not arrive. Click the blue access your account button, review the service plan details and care overview, and note that changes must be requested from the community, not edited yourself. Sign in the box with the red asterisk under Resident or Resident Representative by drawing or typing your signature, then continue until the document is completed and saved under the Documents tab."}