{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/16097d133348452aa899385d0c441413\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/16097d133348452aa899385d0c441413-2a544993e0daad5a.gif","duration":505.418,"title":"Loom demo: New native surveys in Jira Service Management Cloud","description":"Hi everyone, in this video, I introduced our new Surveys capability in Jira Service Management Cloud, which allows you to capture feedback directly where you manage work. I demonstrated how to create a survey either from a template or from scratch, highlighting various templates available for different use cases like CSAT and Lifecycle events. I also showed how to edit surveys and implement conditional logic based on responses. Please make sure to enable the Surveys feature in your Space settings to start using this functionality. I encourage you to explore the survey builder and customize your surveys to fit your team's needs!"}