{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1649c0dc61954f60851ab97ce4bf214c\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1649c0dc61954f60851ab97ce4bf214c-3803f012306124f5.gif","duration":457.378,"title":"My Appointments Module on Mobile App","description":"This Loom explains the new My Appointments module on the mobile app and how it pulls directly from the cloud diary. It covers enabling the module via App menus, noting that mobile additions are disabled by default, and that assigning no app menu can prevent access unless a default app menu is set to yes. It then shows setting up appointment reasons in Settings and Tools, creating appointments (example titles include “new customer review” and “on-site visit”), and how appointment status changes sync, including finished and arrived updates. The Loom also demonstrates how appointment notes appear in CRM customer notes with the reason title, and how assigning an account manager auto-selects an employee for scheduling."}