{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/17b1b8c932984d8785386f265fcbc8f1\" frameborder=\"0\" width=\"1160\" height=\"870\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":870,"width":1160,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":870,"thumbnail_width":1160,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/17b1b8c932984d8785386f265fcbc8f1-683ac1defa1b221b.gif","duration":466.565,"title":"Tern Product Update: Templates, PDFs, Supplier Merges","description":"This Loom provides a weekly Tern product update focused primarily on new AI email template capabilities. You can now save AI-composed emails as templates directly in your email templates library, starting either from a generated email or from scratch, while using your writing style. Templates can also attach existing contact information forms and support inserting variables like recipient first name. The update also adds PDF download customization with insurance and packing list attachments, enables agency admins to merge duplicate suppliers with restrictions for integrations and active attachments, and includes quality-of-life changes like tagging integration suppliers, purchasing a single seat, reopening statements for unclaimed items, and removing a host agency question."}