{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/185015ba8c464577a7786046f4104d97\" frameborder=\"0\" width=\"1728\" height=\"1296\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1296,"width":1728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1296,"thumbnail_width":1728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/185015ba8c464577a7786046f4104d97-4329bcdd7b1069ca.gif","duration":487.6495,"title":"Customer Intake Form Training","description":"In this video, I dive deeper into the customer intake form and its importance for tracking all leads, whether they come from online sources or walk-ins. It's crucial to capture this data to understand our ROI and identify which marketing strategies are working effectively. I emphasize the need to track walk-in traffic, as most shops can close a significant percentage of these leads, often between 60% to 90%. I encourage you to fill out the intake form whenever a customer walks in or calls, as this will help us gather valuable insights. If you need assistance or want the form embedded on your website, please reach out to us."}