{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/185cbf0bc93749a9a9cc6e944d535758\" frameborder=\"0\" width=\"982\" height=\"736\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":736,"width":982,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":736,"thumbnail_width":982,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/185cbf0bc93749a9a9cc6e944d535758-61e81190b3475aaf.gif","duration":122.667,"title":"Guest Notes Updates, Team Sync with Muse","description":"This Loom shows new guest notes features that let staff add internal reservation notes and keep them synced with Muse. In a conversation with Vlad Dracula, the creator highlights an imported reservation note about blackout shades and adds a note that Vlad will arrive very late. They demonstrate tagging another team member, adding details about room information arriving after midnight, then marking it done and replying within a tracked thread. The notes are internal only, never shown to guests, but are visible to the AI for context."}